Frequently Asked Questions (FAQs)
- The jQuery loaded in customeractivate.js is causing a conflict with the jQuery used in our Shopify theme. How do we fix this?
- I've migrated customers from another platform. Can the invite email only be sent to new customers?
- I am doing a bulk update of customer information. Should I disable automatic invites while I do this?
- How to Create a Shopify Customer Group for Targeted Bulk Invites
- Some invites went to customers who already had activated accounts as well. How/why did this happen?
- If a customer does not have an account in Shopify but has clicked the "activate account" option on the site link, can an account be created?
- Does your site link capability support multiple languages?
- After the customer is invited, will their account status through Shopify update accordingly?
- How do I install the site link on my store's login page?
- How do bulk invite credits work?
- Getting Started with Automatic Account Invites
- How do I set the timing of the invites to send 'immediately' after a customer's record is created in Shopify or has an email address added?
- Can AAI send invites sooner than 1 day?
- How do I change the timing delay for sending invites?
- I have a bunch of old customers that I want to invite. How do I do that?
- How many invites should I expect to be sent each month by the AAI app?
- Do I have to customize my account invite email to use the app?
- How do I know my customer received an invite from the AAI app?